Tuesday, May 27, 2008

Oh yeah...

Forgot to mention how the rebate customer service asked me to call the Activision customer service on 5/20/08. So I did and he said that he would get back to me in a day. No reply. I did get an email saying that he spoke to me. Then I get the following update, which is just crap:

Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We are continuing to work on your issue. To provide more information,
click the following link or paste it into your web browser.
http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/acct_login.php?p_userid=writeme@mikewang.org&p_next_page=myq_upd.php&p_iid=497013&p_created=1211313836


Subject
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Checking on the status of the replacement.


Discussion Thread
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Response (Kirk McNesby) - 05/20/2008 01:31 PM
Hi,

We'll need to verify some details with the replacement facility. Once we have something I will update you.

Response (Dov Carson) - 05/20/2008 01:04 PM
Hello, thank you for contacting Activision Customer support. I will need to pass this information along to the appropriate parties so that this matter can be looked into a bit further.

Thank you for your patience.

Response (Dov Carson) - 05/20/2008 01:03 PM
Hello, thank you for contacting Activision Customer support. I will need to pass this information along to the appropriate parties so that this matter can be looked into a bit further.

Thank you for your patience.

Customer (Entered by Dov Carson) - 05/20/2008 01:03 PM
Checking on the status of the replacement.


Question Reference #080520-000184
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Product Level 1: Nintendo Wii
Product Level 2: Guitar Hero III
Date Created: 05/20/2008 01:03 PM
Last Updated: 05/20/2008 01:31 PM
Status: Misc

Explanation
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